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Confidentiality Statement

The information on this website is provided as a service to our members. Active Source strives to assure our website is accurate and timely, but we cannot guarantee accuracy of the contents. You assume full responsibility for using the information at this site, and you understand and agree that ACTIVE SOURCE HEALTH INFORMATION SERVICES IS NEITHER RESPONSIBLE FOR NOR LIABLE FOR ANY CLAIM, LOSS, OR DAMAGE RESULTING FROM ITS USE. Active Source may provide links to outside sources as a courtesy; however, Active Source is not responsible for information on other websites.

What Types of Nonpublic Personal Information Does Active Source Collect About You?

We collect a variety of nonpublic personal information needed to administer health and fitness information. We collect nonpublic personal information about you from some of the following sources:

  • Registering/signing up in the Services and using our Products. Your name, email address, physical address, birth date, gender, zip/city, marital status, other location information (when using specific products that are not available in all geographies), and health information (diagnosis, when you were diagnosed, what medications you’re taking, or what type of care you’re looking for). We also may collect information relating to the actions that you perform while logged into your account or that you provide when using a product, such as scheduling medical care. Accounts can be used for easy checkout, save your preferences, select areas of interest, and transaction history. The purpose for collection and use of this data is that we have a business need to provide account related functionalities to our users.
  • Information you post on the Services. When available on the Services, we may collect Personal Information from you when you provide or post information to our Services, including your username, comments, likes, interests, status, pictures, and references to your online presence. We may use this information for our purposes and/or make this information available to others as you request.
  • Feedback/support. If you provide us feedback or contact us for support, we may collect your name and email address, as well as any other content that you send to us, to reply. The purpose for collection and use of this data is that we have a business need to receive and act upon your feedback or issues.
  • Mailing list. If you sign up for one of our mailing lists, we collect your email address and/or postal address. The purpose of collection and use of this data is that we have a business need to share information about our products or services.

 

Information we collect about you

When you use our Services, we may automatically collect information, when:

  • E-mail interconnectivity. If you receive email from us, we may use tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. The purpose for collection and use of this data is that we have a business need to understand how you interact with our communications to you and honoring your requests based on our communications, such as to unsubscribe.
  • Mobile devices (such as phones, tablets, and other digital media streaming devices).We may collect information from your Mobile Device, such as unique identifying information broadcast from your device when visiting one of our Services. The purposes of collection and use of this data are that we have a business need to identify unique visitors and understand how users interact with us on their devices.
  • Website interactions. We use technology to discover how you interact with our website (e.g., session replay). This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser. The purposes of collection and use of this data are that we have a business need to understand how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a business need to secure our Services and detect and prevent fraud.
  • Cookies, generally. We and our service providers operating on our behalf, and other businesses who collect information on our pages may automatically collect or receive certain information associated with you and/or your device(s) as part of your use of the Services through device-based tracking technologies such as cookies, pixels, tags, beacons, scripts or other similar tracking technology (collectively “Cookie”). The purposes for collection and use of this data is that we have a business need to make our website operate efficiently, provide you with different website experiences, and to provide you with ability to save your preferences such as login and preferred language. See our Cookie Policy for more information.
  • Data analytics. We use certain web analytics services, including third-party services such as Google Analytics, to help us understand and analyze how visitors use our Services. We may collect information, including your browser type, operating system, Internet Protocol (IP) address, domain name, click-activity, referring website, and/or a date/time stamp for visitors. The purpose for collection and use of this data is that we have a business need to monitor our networks and the visitors to our websites. We may receive reports based on the use of these technologies on both an individual and aggregated basis. These analytics services, including third-party services such as Google Analytics, also use this information to place advertisements for our products on other websites that you visit after your use of the Site. These advertisements may be based on actions such as the pages you visited and actions you take during your use of the Site. For further information about how Google may use data it collects through the Site you may click here. You also may choose to install the Google Analytics Opt-Out Browser Add-on to opt out of Google Analytics data collection.

 

How Do We Use Your Information?

We use personal information about you in connection with the following purposes:

  • To identify you when you engage with us and our Websites, Services, and Products.
  • To provide content and product recommendations based on your interactions and interests.
  • To make our Services available to you and to complete orders placed in our Services and with our Partners
  • To process transactions associated with your use of Services for which there is a charge, including to process payments and verify your identity or payment information for your security and protection.
  • To communicate with you (e.g., about your account or updates to our terms) and to respond to inquiries related to support, employment opportunities, or other requests.
  • To deliver marketing and promotional materials related to our Services in accordance with applicable laws, including information relating to our products, services, sales, marketing research or promotions.
  • To monitor, improve, and conduct analytics on our Services and advertiser product offerings.
  • For internal administrative purposes, such as safety and security of our Services, and to manage our relationships.
  • To permit you to participate in social sharing, including live social media feeds and to implement Social Features you choose to use.
  • To detect security incidents, and protect against malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.
  • To comply with legal obligations, to establish or exercise our rights, to defend against a legal claim, and to investigate, prevent, or take action regarding possible misconduct.
  • For such other purposes not described in this Privacy Policy as you may consent (from time to time) and as otherwise permitted by law.

 

How Long Do We Retain Data?

We keep your Personal Information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us.

When the purposes for which we processed your Personal Information have concluded, we will either permanently delete or destroy the relevant Personal Information or anonymize it, in a manner that ensures individuals are no longer identifiable.

Your Rights and Choice

You can make the following choices here regarding your Personal Information:

  • Access to your Personal Information. You may request access to your personal information that we collect on our own behalf. If required by law, upon request, we will grant you reasonable access to the Personal Information that we have about you.
  • Changes to your Personal Information. We rely on you to update and correct your Personal Information. Note that we may keep historical information in our backup files as permitted by law. If our Website or App does not permit you to update or correct certain information, then contact us at the address described below. If we are processing your Personal Information on behalf of one of our clients, we will respond that we are operating as a Service Provider and are unable to act on your request.
  • Deletion of your Personal Information. When we collect information on our own behalf, we typically retain your Personal Information for the period necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information, or request that we delete your Personal Information by contacting us at the address described below. If required by law we will grant a request to delete information, but you should note that in some situations we must keep your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes. If we are processing your Personal Information on behalf of one of our clients, we will respond that we are operating as a Service Provider and are unable to act on your request.
  • Objection to certain processing. When we process information, you may object to our use of your Personal Information by contacting us at the address described below. For example, California residents may be entitled to object, or opt-out, of having their information sold to third parties. If you are a California resident and would like to opt-out of having your information sold, then please visit the following link: Do Not Sell My Personal Information. We do not discriminate against California consumers who exercise any of their rights described in this Policy.
  • Revocation of consent. If you revoke your consent for the processing of Personal Information, then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.

 

Your Security

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your Personal Information from unauthorized access, use, or disclosure, we cannot guarantee the security of your Personal Information. If we are required by law to inform you of a breach to your Personal Information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Some of our Services permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password or device, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.

Contact Us

Address: Active Source, 2340 E Trinity Mills Rd, Suite 300, Carrollton , TX 75006

Telephone Number: 877-806-0983

Email address: [email protected]